Thursday, March 5, 2009

Disaster Prevention for My Organization

I chose to look at one very likely disaster for my organization, a fire, and how I would deal with that disaster.  

First, I would try my best to do as much preparation and planning ahead of the fire as possible.  I would probably begin by conducting risk assessment surveys to identify any problem areas in my museum before we had an actual fire.  After I did the first risk assessment, I would probably schedule a regular time to repeat the risk assessments, and I would also probably consult with other museum directors  and local businesses so I could get an idea of how they are handling problems like these.  The next thing I would do is consult with the local fire department to locate any missed problem areas and design smart escape routes.  Acting upon their suggestions, I would install any fire alarms, smoke detectors, sprinkler systems, and any other necessary equipment.  After I complied with the fire department's requirements, I would probably verify my museum's insurance coverage and make arrangements for any supplementary coverage that I need.  

After I dealt with these people, I would probably begin making the necessary in-house arrangements.  First, I would an employee list and store it in my disaster preparation kit (below), and then I would probably take the fire escape plans that I made with the fire department and form an official emergency procedure for my employees that would include a notification system, a fire escape plan for everyone (including the elderly and infirm workers), a meeting spot for all employees, and general "what-to-do" checklists for my employees.  I would post these plans on the intranet, in the employee lounge, and I would give a copy to each supervisor and each employee.  After I made these plans, I would schedule and follow through on practice runs of the plan so no one gets caught unprepared.  I would also put one of these plans in my home, a couple at nearby off-site locations, and one in my disaster preparation kit (below).  

After I dealt with my employees' safety, I would next concern myself with the in-house items and documents under my care.  I would probably arrange for any preventitive measures possible, but I would also include checklists and priority lists for the proper salvage of my museum's artifacts.  I would also arrange for a backup of all of the documents and records in the building, and then I would arrange for a backup of that backup material.  I would also make copies of my checklists, priority lists, and any insurance and financial documents, and those copies would also go in my disaster preparation kit (below).  

After I made the necessary arrangements for my employees and the items and documents under my care, I would begin making the final preparations.  I would assemble my disaster preparation kit which would include all of the checklists and lists above plus first-aid kits, insurance and bank policies, fire extinguishers,  gloves and masks, and any salvage/repair equipment necessary.  I would place the kit in an easily-accessible place that would remain unlocked.  After that kit has been assembled, I would then arrange for a person (probably me) to talk to the press, board members, and employees, and I would also arrange for a person to take care of any necessary de-contamination/post-emergency rides that my employees would require.  Finally, I would practice my emergency procedures with my employees at least a couple of times a year so that they know what to if a fire should occur.   

If the worst occurred and a fire did happen in my museum, I would try to remain calm.  The first thing I would do is sound the alarm, thereby alerting both my employees and the fire department.  I would tell my employees to grab any necessary items such as purses, car keys, and house keys.  Next, I would make sure that any visitors/public persons get out of the building, and I would be calm but very firm and try to get them out as quickly as possible.  Next, I would grab all of my emergency supplies, kits, checklists, and other information before I followed my employees out of the burning building.  Once everyone assembled in our meeting place, I would use the employee list that I had assembled to verify that everyone made it safely out of the building.  If its safe and applicable, I would send them home after the appropriate amount of time, and I would make sure that they had appropriate transportation home.  If they needed to go to the hospital for de-contamination, I would provide a ride that would follow after the ambulance and take them home.   

After I verified my employees and visitors safety, I would speak to the appropriate board members, press members, and any other persons that desired information.  After this, I would go ahead and deal with any other problems that arose, wait until the fire dies down, then begin to assess damage, begin salvage operations, contact my insurance company, and deal with any other issues that arise.   

Although a disaster like a fire is never desirable, I would hope that my advanced preparations would both save lives and minimize the damage that such a fire could cause.  

Sunday, March 1, 2009

Madisonville Library In-box Assignment Results

I chose to go through the Madisonville Library in-box assignment. This is how I would handle each of the 16 items listed:

Because time and resources are the major commodities of my public library, I see the first item, about the delinquent periodical bill, as the first and most urgent thing to take care of. I would probably immediately find out why the bill has not yet been paid and then I would call them and (if possible) assure them that payment is on its way, and then I would ask them to process the current request for us.
Because the display of science fair projects is scheduled to be set up today, I would probably deal with #3's issue next. In this case I would probably delegate the task to one of Marie's assistants, because they would probably be more familiar than I with what Marie wanted to do.
Because time is also an important factor and it wouldn't take very long to make my administrative assistant happy, I would probably go ahead and okay Sheila's request (#14) to take her lunch hour to go to the hairdresser today next.
Because keeping my mayor (essentially one of the most important people in town) happy is important, I would probably go ahead and return the mayor's urgent call (#8) next.
I would probably go ahead and deal with the snafu surrounding Leon's leave time (#7) next, because it would be important to understand why I missed that rule in the first place and what options I have for dealing with Leon's request before I talk to him personally.
I would probably go ahead and schedule a meeting with Brenda next (#4), because it would be important to assure her that she had my support and to see what I could do to help her meet her work goals until we fill Phyllis's position with someone. Because she's out of town for this week I would probably go ahead and send her an email telling her to get in contact with me as soon as she's back.
Because dealing with my current staff needs is important, I would probably go ahead and deal with Jerry's request for a meeting (#6) next.
Because Leon's message about the elementary school books is important and because I will want to get his input before I make a decision, I would probably want to schedule a meeting with Leon to deal with #16 next. When I meet with Leon I would probably deal with his leave request at this time.
After I have dealt with the meeting requests from my staff members, I would probably deal with the outside requests next. Because of the sensitivity of the issues in #15, I would probably try to acknowledge their decency complaint in a formal letter before meeting with them, consult the relevant policies, and schedule a staff meeting with all of the relevant staff members to figure out how to handle this situation before their group shows up on Friday.
Next, I would probably turn to the lawyer's letter (#10) for the Deweyville Public Library. I'm not sure if this library is another name for our library(?), so I would probably try to determine that first. If I found that this library name is indeed another name for our library, I would probably write to the lawyer to acknowledge the generosity of the donation and to assure him that we will officially accept or decline the gift very soon. After I wrote the letter I would probably consult with the collection policy for our library and then schedule a meeting with the relevant personnel to determine whether to accept this generous gift or not. If I determined, however, that this library is actually a different library than ours, I would then write to the attorney advising him that we received the letter by accident.
After I dealt with these issues, I would probably turn to the items that did not take as much time to deal with or are not as urgent as the previous issues. I would probably deal with Jean's appendectomy next (#2) by asking Leon to be responsible for collecting signatures on a staff card while asking Sheila to order flowers for Jean on behalf of the library.
I would next write to George C. Granite (#9) thanking him for his kind words about Kermit, and then I would pass along the letter to Kermit while noting it in his employee file.
I would next consult our meeting room schedule for John Pushey's regional sales meeting request (#11). If the meeting room is available for Jack Martin's meeting, I would then go ahead and reserve the meeting room for that meeting and then go ahead and call John back to confirm the booking.
After I took care of that booking request, I would then write a brief reference letter for Jan Stevensen (#5) indicating my support for her loan. I don't know if I would cosign the note unless it was necessary and without any details, but I would consider it while I was taking care of the other tasks.
After I took care of Jan Stevensen's financial request, I would go ahead and take care of the professional request made by Steven S. Suntan (#12) by writing an appropriate reference letter for the occasion.
After I dealt with the staff-related meeting and reference requests, I would probably turn to the library student's letter (#13) about job requests. I do not know how much I could legally tell him/her about potential openings that had not been created or approved yet, but I would probably encourage them to submit a resume for our review and wish them luck with their job search.